Frequently Asked Questions (FAQ)
Who can buy the kit?
The kit is for sale to members of Bath Cycling Club.
How do I order club kit?
The ladies Club Kit is ordered via the Bath CC Kalas online shop. This is open for orders 2/3 times a year. During an order period (normally January and June) all club members will receive an email with a link to the website telling them the opening and closing times for orders.
Kit is selected and paid for by members via the online shop. The kit is delivered approximately 8-10 weeks later. You will be notified by email when your kit is ready for collection. You will be able to chose whether to collect your kit from Cadence Bike Shop, Chelsea Road Bath or 73 Degrees Bike Shop in Keynsham.
We keep a selected stock of Santini kit that can be ordered and paid for at any time on this website. If what you want is not available please email Hilary Oliver at email@example.com. Men’s Skinsuits are purchased via the kalas online shop, please see information in Ladies section above. You will be notified by email when your kit is available for collection at Cadence Bike Shop, Chelsea Road, Bath or if you choose 73 Degrees Bike Shop in Keynsham.
How do I know my size?
For Santini kit items - there is a sizing chart on the Santini website, or ask a friend with kit and try it on.
For Kalas Ladies kit items there are a few sample sizes in Cadence to try on.
For Kalas Mens Skinsuits check Kalas website for sizing guide.
How do I know what kit is available?
Santini Kit - If you can buy it on the Bath CC Shopify site, it should be available.
Kalas Ladies Kit and Men's Skinsuits are purchased to order. You may have to wait approximately 3-4 months for delivery.
How do I collect my kit?
You will be notified by email when your kit is available for collection at Cadence Bike Shop, Chelsea Road, Bath. Bring your confirmation email to the shop. If you encounter difficulties email firstname.lastname@example.org.
Can I return my kit?
You can not return the kit if it has been used.
Because kit is custom made there is no facility to swap sizes if you have ordered the incorrect size. However, if it has not been used you may be able to sell it on to another club member. Contact email email@example.com and we may be able to help you with this.
What happens if my kit is faulty?
Over the years we have had very little faulty kit. If you do have any kit which is faulty, email firstname.lastname@example.org with details of the fault and s/he will get back to you asap.
Any other queries?
Please contact email email@example.com for any other queries or suggestions on kit that we should offer.