Frequently Asked Questions (FAQ)

 

How do I buy Bath CC Kit?

Select and pay for the kit using the website https://kit.bathcc.net/.  After the transaction is complete you will receive a confirmation email.  Please keep a copy of this.

Who can buy the kit?

The kit is for sale to members of Bath Cycling Club.

How do I know my size?

For Santini kit items - there is a sizing chart on the Santini website, or ask a friend with kit and try it on. 

For Kalas Ladies kit items there are a few sample sizes in Cadence to try on. 

For Kalas Mens Skinsuits check Kalas website for sizing guide.

How do I know what kit is available?

Santini Kit - If you can buy it on the Bath CC Shopify site, it should be available.

Kalas Ladies Kit and Men's Skinsuits are purchased to order. You may have to wait  approximately 3-4 months for delivery.

How do I collect my kit?

You will be notified by email when your kit is available for collection at Cadence Bike Shop, Chelsea Road, Bath. Bring your confirmation email to the shop. If you encounter difficulties email [email protected] 

Can I return my kit?

You can not return the kit if it has been used. 

Because kit is custom made there is no facility to swap sizes if you have ordered the incorrect size. However, if it has not been used you may be able to sell it on to another club member. Contact email [email protected] and we may be able to help you with this. 

What happens if my kit is faulty?

Over the years we have had very little faulty kit.  If you do have any kit which is faulty,  email [email protected] with details of the fault and s/he will get back to you asap. 

 

 

Any other queries?

Please contact email [email protected] for any other queries or suggestions on kit that we should offer.